Why do B4RN have to wait to connect people until the voucher is issued?

Broadband for the Rural North (B4RN projects are funded by a combination of investment and voucher funding. We are not able to request vouchers retrospectively after a customer has been taken live. If we connect someone with a requested voucher and they do not click the link to validate the claim, the voucher value will be lost as we will not be able to re- request it later. Also, for business vouchers, when it moves to ‘issued’ we know that the evidence has been accepted and the voucher has progressed successfully.

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