When a voucher is requested or claimed, you have 28 days to validate the voucher by clicking on the link in the email from BDUK. For requested vouchers, we can usually re-request them if they expire because they haven’t been validated by a customer. When a voucher is claimed however, the funding will be lost forever if you do not complete the validation within 28 days so this is when we may ask for help to contact the customer from our local groups.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article