If the voucher is residential, it will move to ‘issued’ as soon as it is validated- an ‘issued’ voucher means that the property is then ready to be connected. For business vouchers, BDUK will check any evidence that has been uploaded as part of the validation process so they will take longer to progress. If BDUK require any further information/ evidence, they will contact the Voucher Team and we will then contact you by email- these vouchers will be marked as ‘disputed’ until they have all the information that they need.
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