You should only factory reset your router if we've asked you to do so. Resetting some models of router will disable your internet connection requiring our Technical Helpdesk to restore the router configuration. If you have a Voice/VoIP service configured in your B4RN router, factory resetting it may delete that configuration leaving you without a Voice/VoIP service.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article